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Flight tickets booked by travelers during first two phases of lockdown to be completely refunded: DGCA in SC

Supreme Court on Sunday was educated by Directorate General of Civil Aviation (DGCA) that tickets booked by travelers in domestic and international transporters for air travel between March 25 to May 3, 2020, which was the initial two phases of lockdown, will be “fully refunded”.

 
Flight tickets booked by travelers during first two phases of lockdown to be completely refunded: DGCA in SC
  • The Central government on 31 August expanded the ban.
  • Domestic flight operations were allowed to resume from 25 May.

For all other cases, the carriers will make all undertakings to refund the collected amount to the traveler within 15 days, the Director General of Civil Aviation said in a statement record in the top court.

“Non-refund of air tickets booked during lockdown and production of automatic credit shell via carriers is a violation of Civil Aviation Requirements and arrangements of the Aircraft Rules of 1937,” DGCA told SC, as per reports.

In April, Center had requested that carriers refund full passages, without forcing cancellation charges. The ministry has asked the Directorate General of Civil Aviation to ensure aircrafts comply with its directive.


The Central government on 31 August expanded the ban on international business traveler flights to and from India till September 30, barring exemptions referenced by the government.

Scheduled international traveler flights have been suspended in India since 25 March in the wake of the novel Covid outbreak. Local flight activities were permitted to continue from 25 May, but with a restricted limit, following a gap of two months.

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